Free home energy support

We are the charity formerly known as Cumbria Action for Sustainability (CAfS)

Previously Cold to Cosy Homes Cumbria

We offer free, independent advice and equipment to make your home warmer, more comfortable and cheaper to heat.

For over 25 years our team has helped thousands of households to save money on their heating bills. Everyone can get a free telephone advice call from a qualified, independent adviser. Most people are also eligible for a free home visit.

Complete our online form to get free home energy help.

Or call us on 01768 216 500 to speak to one of our customer service team.

Complete our online form to get free home energy help.

Or call us on 01768 216 500 to speak to one of our customer service team.

Come to one of our free home energy pop up sessions

Chat to us about all things home energy! We can help with free energy saving equipment, draughtproofing, advice on heating and smart meters, help with energy bills, and lots more…

Our service can offer:

Free energy-saving equipment

Such as free LED light bulbs, radiator reflectors, and remote controlled plugs.

Free draught proofing measures

Draft excluders, letterbox covers, key brushes, chimney balloons, etc.

Advice on heating

Including heating controls, boiler flow rates and thermostatic radiator valve settings.

Help with your energy bills

Understanding them, and advice on switching to a cheaper tariff or managing energy debt.

Smart Meter Advice

What they do, how they work, using smart meters or support with meter readings.

Funding opportunities

Support to access insulation and heating improvement schemes and grants.

Advice on water & ventilation

Including tackling damp and mould and advice on water saving.

Energy supplier support

We can call your supplier on your behalf to discuss a bill and help to refer you to other support agencies.

We may also be able to offer in depth advice on more extensive measures such as insulation, boilers, and heat pumps. This will be offered to households who are eligible for grants, such as ECO4, Great British Insulation Scheme, HUG2, and the Boiler Upgrade Scheme. We can also provide support to help you apply for grants and signpost to local and trusted suppliers.