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Our Cold to Cosy Homes Cumbria service has been modified in response to the Coronavirus situation. We are currently offering only the free-of-charge emergency service to vulnerable households whose gas boiler has broken down.

Call free to the LEAP call centre on 0800 060 7565 to find out if you or someone you know could be eligible for a free boiler replacement. This emergency boiler scheme, called ECHO, will run for the next few weeks, until the fund is used up.

The scheme is aimed at households that are vulnerable and need immediate assistance to stay warm and well and is completely funded by energy suppliers under Warm Home Discount Industry Initiatives.

For those people who need to stay at home due to illness or to avoid risk of contracting Coronavirus, it is more important than ever that their homes have a working heating system.

To date Cold to Cosy Homes has provided over 350 home energy advice visits across Cumbria in collaboration with LEAP (the Local Energy Advice Partnership).

As announced earlier this week, we are temporarily suspending visits to people’s homes through our Cold to Cosy Homes service in order to help ensure people who are affected by health issues are not put at risk of infection. We will resume visits as soon as it is appropriate to do so. In the meantime, we are still taking bookings, which we ask you to do online here:  https://cafs.org.uk/cafs-draughtproofing-energy-saving-services/.

And while you are thinking about helping your neighbours, how about checking that they are on the Priority Services Register with their energy company and the utility companies (water, gas, electricity). You can phone Electricity North West on 0800 195 4141 or sign up online: https://www.enwl.co.uk/priority.

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